Pocket Routes

Privacy Policy

At Pocket Routes, we’re committed to protecting and respecting your privacy. This policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.pocketroutes.co.uk (the “Site”). 

By using this website you consent to the collection of your personal information in accordance with this policy. Any questions regarding this policy and our privacy practices can be submitted using the contact form on this page.

Table of Contents

What personal data we collect and why we collect it

What type of information is collected from you?

The personal information we collect might include your name, address, email address, telephone numbers, and your method of payment for products you purchase. If you make a payment online or purchase a product from us, your card information is not held by us on our website, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Personal Data Request

You can request a copy of all the information we hold relating to you. Simply enter your email address into the form below and press [Submit]. Your request will be sent to our administrator and they will send you a confirmation email, usually within 48 hours. You will then be provided with a link, within 7 days, from where you can download all the information we hold.

You are requesting a copy of your personal data. You will be sent an email to confirm this request has come from you!

Who we share your data with

We will not sell or rent your information to other parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as you are a member or as long as is necessary for the relevant activity, whichever is the longer.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us (see above). You can also request that we erase any personal data we hold about you (see below). This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We may pass your information to our third party service providers for the purposes of completing tasks and providing services to you on our behalf (for example to process payments and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure.

When you are using our secure online payment pages, your subscription is processed by a third party payment processor, PayPal or Stripe, which specialises in the secure online capture and processing of credit/debit card transactions. We do not hold your credit or debit card details on the website, they are held securely by the payment providers.

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, or to otherwise protect our rights.

Additional information

How you can access and update your information?

The accuracy of your information is important to us. If you change email address, or any of the other information we hold about you, you should contact us to update your information. 

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it is treated securely. Data is encrypted and protected during transmission with up to 256 bit encryption on SSL, but the encryption strength actually used between the server and browser is set at the beginning of a session. Only when both support 256 bits will this encryption strength actually be used. Otherwise, the next lower level is automatically chosen. For this reason you should always use the latest browser version. All Pocket Routes website pages are secured in this way, indicated by a lock icon or similar depending on which browser you use.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in November 2020.

Your right to be forgotten

You can request to have all the information we currently hold on you, deleted from this website. Enter your email address into the form below and press [Submit], an email will be sent to our administrator, who will send you a confirmation email, usually within 48 hours. Follow the instructions in the email to have all your personal details deleted from this website.

You are requesting personal data deletion. You will be sent an email to confirm this request has come from you!